The roof on our home in Post Falls was damaged from a windstorm in early February 2020. We immediately submitted a claim to our insurance company, State Farm, and after inspection, their adjuster determined that our roof required a tear-off and replacement. They sent a check for the amount of the estimated work minus our deductible and depreciation. They also allowed that additional funding may be available, if necessary, to perform the work. We contacted James at Hometown Roofing Systems and he picked it up from there. The same day, a worker from Hometown Roofing Systems went to the house and did a temporary repair to protect the main damaged area until the work could start and we really appreciated that extra effort. James worked directly with our insurance company to secure additional funding beyond our initial payout to ensure that the job would be complete and meet all applicable codes. He was able to schedule our roof job within a few days after our first meeting and 8 days from when we signed a contract, the job was finished and complete. The new roof is of the laminated, architectural style and color we selected and the results look great and very professional. The site was cleaned up very well. At this point, we couldn’t be happier with the process and job results. Our out-of-pocket expense was absolutely minimal. We own another home in the Post Falls area and will definitely contact Hometown Roofing Systems when that home needs roofing work. Based on our experience with James and Hometown Roofing Systems, we would not hesitate to recommend them to anyone.
The individuals working on the roof were very meticulous. Guards were put up to protect the shingles from one layer to another, which is important because I have a multi-layer roof. Freyle did a really good job in particular, and far exceeded our expectations. I was very impressed and will recommend to others.
This was not something we wanted to do, work with the insurance company for the claim, but James made it easy for us. He actually contacted the insurance company worked with them directly, they called us once and emailed us once and because of James’s experience and good rapport with the insurance companies all was handled properly and in order for us- thanks James.
The the final work, the crew, the cleanup, and the product, 5 stars all the way. The roof looks better than it ever did, and he uses only excellent product and our roof shows it. I would recommend them with no hesitation.
The gentlemen who did the roof were absolutely fantastic. Mark was a delight. I really appreciated the hard work they put in. They were very hardworking and never stopped working. I was very pleased with this experience.
I couldn’t be happier with the work performed, or the service I received regarding the replacement of my roof. James walked me through the entire insurance claim process. I was very skeptical that a claim was even possible, due to the age of my roof, but it turned out to my amazement, my insurance covered the entire replacement. I have recommended Home Town Roofing Systems to every one I know who may be considering replacing their roof. Give them a chance to assess the condition of your roof, and advise you of your options, you won’t regret it. They’ve certainly earned my trust and respect.
Mr. Casey Gaines, Was very professional very courteous, very good at explaining the contract and was always able to reach him When there was questions or issues. The workmen were also professional courteous and clean the areas thoroughly after the job and during the job. I would recommend Mr. Games to my friends and family.
I absolutely recommend Home Town Roofing Systems. They are great people and did great work. We will be referring our friends to use their services in the near future.
James has a great crew of people and they worked really hard and cleaned up every speck of what was left behind. I had a great experience and no complaints.
James at Home Town Roofing Systems was a great pleasure to work with. He was always on time to meet me to discuss my roofing repairs and complete paperwork. He walked me through the whole process of dealing with the insurance company from making a claim to completing the re-roofing project. The work completed is top notch and his team got the entire house done in two days! I will absolutely be using his services again in the future!
One word to describe Home Town Roofing Systems: Incredible! James was able to prove to the insurance company that our roof required some serious attention, just for the cost of my deductible. I also had new skylights replaced at the same time (my cost), would highly recommend that! What was amazing AND incredible was that the entire project was completed in ONE (1) day, plus cleanup!! The five man crew started at 8:00 a.m. and left at 5:00 p.m. The workmanship was incredible. Thankful they completed the project so soon, as the winds and rain pelted us that evening. Trust in James to get quality work that includes upgraded shingles. You won’t be sorry.
My job was a roof replacement covered by insurance. James was always professional, kept me informed, and completed the job in a short time with minimal disruption to the current occupants. If I have any roof issues on my other properties, Home Town Roofing Systems will be the ones I call. 100% satisfied.
Calling Home Town Roofing Systems to inspect my roof was a smart decision on my part. James was able to locate several areas that had been damaged by a recent windstorm. This damage was not readily visible. With his help I was able to file a claim with my insurance company and have my entire roof replaced. The roofers that showed up worked long hours and were very respectful of my property. They did an excellent job. The whole process from the first call to James to the last nail being hammered in only took 3 weeks. I also want to commend James’s punctuality to our meetings and answering my text or phone calls almost immediately. I highly recommend James and Home Town Roofing Systems.
Home Town Roofing Systems was able to get my entire roof replaced for just the cost of my deductible. Upgraded my shingles at no extra cost to me! I have recommended Home town to several friends and they had the same great experience. Thank you so much!
Home Town Roofing Systems is amazing, I had been putting off getting my roof done for a couple years, James showed up at my door and let me know that it could be covered by my insurance because of recent wind damage, a couple weeks later and I have my new room for no more than the cost of my deductible and a couple signatures. His crew left everything clean and did a great, fast job. Highly recommended! 🙂
Dependable and timely. Neat, competent and did what was promised. Very satisfied
Great Experience with James!!! He sent out a crew and fixed the roof of our church Union United Methodist Church in a blink of an eye! Greatly Appreciated!! Highly Recommend!!
Outstanding job professional and trustworthy. I would highly recommend Home Town Roofing Systems.
James was so easy to work with. The project was done to our complete satisfaction. I highly recommend him.
James was great handled all the details with the insurance company got me a life time roof for just my deductable looks and works fantastic neighbors liked the way it looked so much they got one too. The crew installed it in two days and i have a very large roof.Go with Home Town Roofing Systems, you wont be dissapointed
James was great to work with on our roofing project. He worked directly with the insurance adjuster and got the work done efficiently and timely. I would recommend Home Town Roofing Systems to anyone looking for insurance claim work.
Home Town Roofing Systems is a great company! They worked with my adjuster and walked me through the entire process!
Carol Bursch South Hill, Spokane
My insurance company told us it would be months before the damage could be fixed from the wind storm. Home Town Roofing Systems came through in a big way! We went from a tarped roof to a new lifetime shingle in a matter of days!
Louis Scherschel N Spokane
I recommended Home Town Roofing Systems to all of my friends! They were friendly, well dressed, and well spoken. The roofing crew was punctual as well and very hard workers. They fixed a severely damaged spot in my trusses before putting the shingles over them. I don’t know what I would have done if not for Home Town Roofing Systems.
James Ryan Spokane WA
I chose Home Town Roofing Systems as my contractor for my roof replacement. My insurance company (Safeco) recommended them as one of their preferred contractors. Because they are a preferred contractor, all their work was guaranteed by my insurance company. The project manager,(James) was on time, well dressed, and well spoken. He was VERY knowledgeable and walked me through the entire confusing process! The roofing crew was very polite and worked until dark for 3 days straight. They’re attention to detail was impeccable. I am so grateful for this company, I referred them to my neighbor. They are going to get their roof installed by Home Town Roofing Systems as well! Thank you so much HTR!!
Georgia Pachosa Spokane WA
“We are sooo thankful to have Home Town Roofing Systems as our contractor of choice! If we would have signed with the other contractor we would have paid over $5,000. By signing with Home Town Roofing Systems our only out of pocket expense was our $1,000 deductible. They also upgraded us to IKO CAMBRIDGE, a lifetime shingle at no extra cost! Thanks again Home Town! I have already recommended you to 3 neighbors!”
Prince Frederick Resident, MD
Mailing Address: Home Town Roofing Systems, Inc.
12464 W Coyote Lane, Post Falls, ID 83854